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My Account
How do I create an account?
  1) Click the "My Account / Order Status" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
How do I edit my account information?
  Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.
How much is my shipping?
  Shipping is free via U.S. Priority Mail.  Typical arrival time is 3-5 business days.
I forgot my password.
  Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.
How do I return my product?
  Please click here for more information on returning an item.
I received the wrong product.
  If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.
What is your return policy?
 

We offer a 30 day money back guarantee on all of our products.  Please contact Customer Care to initiate a return.  expresscare@expressnaturals.com

When will my order ship?
 
All orders received before 6:00pm EST on weekdays ship the same day.  Orders placed after 6:00PM will ship the next business day.  Orders placed on Saturday, Sunday, or postal holidays will ship the next business day.

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